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HP Gets It Right – Almost
Bought my HP Netbook (mini) yesterday. I will right a full review after I put it through all its paces. But, right now I am very impressed.
Hewlett Packard offers the netbook with two operating systems Linux and a subset of XP Home. While I really like XP Pro – XP Home has too many security problems to make it useful for work. One can only imagine what a ‘watered down’ version would be like. Also, the Windows version comes with a demo version of MS Office.
On the other hand, the Linux version has an easy to use custom interface for Ubuntu Linux – a very secure sytem. It comes with a fully functional version of Open Office already installed – and was $150.00 cheaper than the Windows model on display.
Setup was as simple as putting in the battery. It only fits one way – so you have a 50-50 chance of getting it right the first time.
The battery is needs charging. Again, simple, just plug it in. HP uses the two cord setup one with the power convertor which goes to the netbook and the 110 plug on the other. Connect the cords and you are ready.
Final setup – turn it on, accept the licensing agreement, create an account with your username and password, setup the optional instant messaging and Skype and you are done.
There was a User’s Guide CDROM included with the package that had me curious, since the netbook doesn’t have a CD player. So, I fired up the desktop (Did I mention the netbook boots in less than 20 sec?). Opened the CDROM on my file manager and selected the index.htm.
This brought up a page in my web browser with an number of language choices. Selecting English and the first problem – I am running Linux and, of course, the directory structure on the CDROM is for Windows. No problem – I switch the system to Windows. Open the file and select English. There are three choices – Regulatory info, Safety info and the end user agreement.
Here HP had a choice continue using .htm files that would open in any browser or use a format that can only be viewed in Internet Explorer. Guess which one they chose?
OK Hewlett Packard, you have a great product, however, your support software leaves a LOT to be desired.
Tags: commentary, product review
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