I was adding some information to a client’s. The client runs a bed and breakfast in a rural setting and I was adding the locations of restaurants and pubs near their location to their Google map. An easy job, if somewhat boring.
Adding this information requires getting the latitude and longitude of each location. An application at itouchmap.com makes this a simple operation. One option is to put in the address and it will spit out the latitude and longitude.
Problem #1 – the two most popular local pubs didn’t have their address prominently displayed on their websites. In one case the address was there, but way down on the page. In the second case the address was not on the Home page – but on a inner page.
Problem #2 – In both cases the addresses was not found in Google maps. They were using a local variant of the street address ‘Island Hyway S.’. Google shows the same road as ‘Island Hyway W.’ (Which is strange since it is to the East of the ‘Inland Island Hyway’. )
To be fair to Google Maps – it will actually find the right address if you enter the closest town. However, it displays the address as ‘Island Hyway W.’.
Should you be a slave to Google Maps? (MapQuest couldn’t find the address at all.) I guess it depends on whether you want you want only local people to find you?
Client or Customer?
I have just started reading Jay Abraham’s book “Getting Everything You Can Out Of All You’ve Got”. Near the beginning of the book he makes the distinction between ‘client’ and ‘customer’. In the first chapter he quotes Webster’s Dictionary:
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